New Laws and Rules
There are many new laws that have come into effect in 2022, from the sweeping changes ushered in by the state’s largest ever budget to the specifics of a newly enacted law that will stop retailers from charging different prices for very similar products marketed to women and men. Some are broad and significant, others are very narrow and niche-specific. There are a few laws and rules that have taken on special significance.
These are the new laws and rules that we’re highlighting this week.
Law new is an industry term that describes legal approaches that focus on client impact and enhance experience. These innovations have the potential to transform the business of law.
It’s important to distinguish law new from other legal initiatives, such as legal ops, ALSP’s and legal innovation, which are largely focused on internal efficiency. Law new focuses on the delivery of legal services outside the traditional practice model and includes established business processes, technology, and multidisciplinary expertise (non-lawyers).
While it is true that these new legal approaches are not fully established, they are a fundamental building block for transforming the delivery of legal services. The goal is to produce change that will transform the business of law, delivering the same quality of service at lower cost and with greater value.
This change is rooted in the reality that today’s business world faces significant, complex, and evolving challenges that cannot be mastered by one person, function, enterprise, or stakeholder group. A successful future requires collaboration and a collaborative mindset that is empathetic, agile, and customer-centric. The legal industry must shift to a new paradigm of delivery that is both collaborative and fluid, leveraging technology and data to provide accessible, affordable, on-demand, legal solutions.
The legal industry’s dominant provider sources, law firms and in-house legal departments, will remain key collaborators but will collaborate differently. They will operate from different economic models, cultures, remits, tech platforms, and data. They will compete for work and share best practices, but not for profit. The legal industry will shift to an integrated platform-based delivery structure from which agile, fluid, and on-demand resources with verifiable, material expertise and experience can be sourced. This change will be driven by a focus on customer impact and net promoter score, not by legacy profit preservation.